Terms & Conditions – SynergyIT
Last Updated: January 2025
Welcome to SynergyIT. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these Terms, you must stop using the website immediately.
1. General Use of Our Website
SynergyIT provides digital cybersecurity products, software licenses, and technical support services. By using our website, you agree to:
- Use the website for lawful purposes only.
- Not attempt to misuse, damage, or disrupt our services.
- Not use our content, images, or materials without permission.
2. Product Information
All products listed on our website, including activation keys, software licenses, and subscriptions, are provided based on the information supplied by the original software vendors. SynergyIT is a reseller and does not modify or alter any software.
3. Orders & Payments
By placing an order on our website, you agree that:
- You are providing accurate billing information.
- You authorize the payment for the selected products.
- Digital products are delivered electronically via email or dashboard.
- All payments are final unless stated otherwise.
4. Delivery of Digital Products
Most digital products (software keys, licenses, downloads) are delivered:
- Instantly after successful payment, or
- Within 24 hours in rare cases.
If you do not receive your product, please contact our support team for assistance.
5. Refund Policy
Due to the nature of digital products, SynergyIT follows a strict refund policy:
- Refunds are issued only in cases of non-delivery or defective license keys.
- No refunds are offered once a valid activation key has been delivered.
- Incorrect purchases made by the customer are not eligible for refunds.
6. Third-Party Software & Services
SynergyIT resells software products belonging to third-party companies such as Norton, McAfee, ESET, etc. We are not responsible for:
- Software compatibility issues
- Vendor-side server issues
- Account login or password problems unrelated to our service
7. Intellectual Property Rights
All content on this website — including text, graphics, images, layout, and branding — is the property of SynergyIT. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
SynergyIT is not responsible for:
- Loss of data or software performance issues
- Misuse of products by the customer
- Damage resulting from third-party actions
- Technical issues outside our control
9. Termination of Services
SynergyIT reserves the right to terminate or deny service to users who violate our Terms & Conditions or engage in fraudulent activity.
10. Updates to These Terms
We may update these Terms at any time. Changes will be posted on this page with the revised date.
11. Contact Information
For any questions or concerns regarding these Terms, contact us at:
Email: support@synergyit.xyz